Shipping Policy

We ship all orders via FedEx or UPS. Please let us know if you have a carrier preference at the time of your order.

Both FedEx and UPS require the following information to ensure that orders are received in a timely manner:

  • Phone Number
  • Address classification [residential or commercial]
  • Note: FedEx and UPS do not ship to PO Boxes

Not all products are available for international shipping.

2nd Day & Overnight Shipping

Need product immediately? We can ship your order 2nd Day and Overnight. For rates, call 866.633.3754 [803.252.1222].

Tracking information

Shipping confirmation and tracking information can be sent via e-mail if requested. Please include your e-mail address on your orders for online tracking.

View the FedEx Map to determine transit time.

View the UPS Ground Map to determine transit time.

Return Material Authorization
Rhythmlink warrants that the products shall be new and of good quality and free from defects in material and workmanship for a period of 12 months from the date of delivery. In the event any of the products are found to be defective during such., Rhythmlink will, at its option, repair or replace the defective product or refund the purchase price attributable. If a product return is required a Return Material Authorization (RMA) will be issued and the product must be returned within 90 days of the RMA being issued or the authorization to return could be revoked.